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Sending payments

Use Payit™ to send money securely and either instantly* or next working day** to your customers using direct account-to-account payments.

*In the majority of cases, payment will be near-instantaneous thanks to the Faster Payments Service. However, banks may retain certain payments for additional checks. If approved, payments are guaranteed to arrive within 2 hours. Eligibility criteria and fees apply.**If actioned before 6.30 pm.

Payit penguin toys
Payit penguin toys

Simple and efficient payments

Swift and efficient payments

A fast, secure and cost-effective solution to send payments to your customers via an account-to-account payment.

  • Instant settlement – payments usually cleared immediately (and certainly within two hours) or next working day (if sent before 6.30pm).

  • Ease your data pressures – reduced customer data handling.

  • The security and trust you’d expect from NatWest – payee names are validated using “Confirmation of Payee”.

  • No integration required for Natwest Bankline customers.

The payment journey

Offer a payment experience for your customers that’s on-brand and technically robust.

  • Own the look and feel – ensure the payment experience is tied to your brand.

  • Fully integrate Payit – embed effortless payments into your website or app.

  • Flexible security – choose 2 factor or single factor security.

No integration needed for Bankline users

Payit is available to all NatWest Bankline users*. Check out the video to see how easy it is to arrange a payment.

*Bankline is NatWest’s online service for businesses that need more flexibility when it comes to managing their finances; Bankline gives customers flexibility to view all their business accounts on one profile, make payments securely, and create multiple users with different access levels. Bankline is available to eligible NatWest business current account customers. Fees may apply. Bankline is not available to sole traders and unincorporated clubs or societies, however, you can register for Online Banking.


You will need to sign up to Payit terms and conditions and you may need to hold an account with us. Your business must be based and trading in the UK with a turnover above £2M. You must be 18 years or older. Fees are based on the volume and average value of transactions. Speak to a NatWest Relationship Manager (where relevant) for further information, or request a call back.

Customer stories



Using Payit, Northern offers customer fast refunds and seamless digital journeys. With a high Net Promoter Score of 73%, Payit has delivered on Northern’s mission: to put customers at the heart of their business.
Learn more


John Smith Group (JS Group)

Through the use of the Payit API solution, JS Group has developed Aspire Cash which resulted in a better payment experience for their students. With Payit, they have also their reduced administrative costs and gained insights into how cash awards are used by students.
Learn more

What next?

  1. Engage and explore

    Fill in our enquiry form and one of our team will be in touch.

  2. Connect and build

    Access the Payit sandbox and engage with your internal teams.

  3. Test and prove

    Test the Payit connection and prove the end-to-end proposition.

  4. Go live

    Connect to the Payit production environment, test and go live. It’s as easy as that.


How does it work?

A payout is raised by inputting a limited amount information such as name of recipient and contact details. There is no need to collect or input account details.

An email is sent to the recipient to ask them to securely provide NatWest with the details of the account they want the funds to be transferred to. The payment is made as a Faster Payment.

What technical resource is required?

Payouts can be created within our NatWest Bankline proposition, which means no technical work is required on your side.
Alternatively, you can choose to embed Payit within your existing business systems through our API solution, which would allow you to deliver the claim link through your method of choice – email, or your SMS, app or website – creating a fantastic experience for your payees.

How much does it cost?

Our charging structure is based on fixed rate per transaction, with discounts applied for large volumes. Please complete the form with your business details and we’ll happily contact you with details of pricing.

How can I find out more information?

Complete the details on the form and one of our sales team will contact you.

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