Help and support
If you want to find out more about how to get started with Payit™, need a bit of help getting set up or troubleshooting some problems, our FAQs help.
Trouble shooting
- How does payment status and reconciliation work?
- How does the Developer sandbox work?
- What is the bulk upload limit?
- What happens if a customer does not claim their funds?
- Can we put a trace on funds where a customer has claimed ‘non receipt’?
- What is the bulk upload limit?
- Why has my transaction been held?
- My bank is not listed?
- Where can I find out more about Payit and Open Banking?
- I have the banking app on my phone, but it is not opening. What should I do?